The Product
BizTrip AI allows employees to book travel through a conversational interface that delivers personalized, policy-compliant recommendations in seconds. The experience is designed to reduce friction for travelers while improving adoption and compliance for organizations. Travelers describe a trip in plain language, and the system handles policy enforcement, search, and booking.
Cain Travel brings over 40 years of customer service expertise. With Cain, your program includes 24/7 access to experienced human travel agents, so when there are gaps in the AI or the traveler needs advanced support, a real expert steps in.
Cain Travel is the exclusive pilot partner and an early investor in BizTrip AI. We are actively testing and shaping the product in live environments, and BTN’s Travel Manager of the Year (2026) was just awarded to Jennifer Steinke of Moderna for her adoption of BizTrip AI.
Power Your Travel Program
Starter
Free
Includes:
✓ AI-powered booking
✓ Outlook & Google Calendar integration
✓ Global inventory – 400+ airlines, 700K+ hotels
✓ Exclusive negotiated rates
✓ One-click booking & confirmation
✓ Self-serve car & hotel changes
✓ Shared trip itineraries
✓ 24/7 support
✓ Expert travel agent support via phone, email, & chat
Policy & Control
$20 USD per traveler, per month
Includes:
✓ Everything in Starter
✓ Configurable travel policy
✓ Approvals & delegate access
✓ Access to Cain’s Client Services chat
✓ Five standard reports
✓ Dashboard & risk reporting
✓ 24/7 real-time traveler tracking
✓ Unused ticket management
Custom Managed
Custom pricing tailored to your program
Includes:
✓ Everything in Team
✓ Dedicated account manager
✓ Dedicated implementation specialist
✓ VIP service & training
✓ Unlimited reporting
✓ Vendor negotiation & supplier contracts
✓ Traveler surveys & KPIs
✓ Training sessions for travelers & admin
How It Works
BizTrip AI combines the speed and efficiency of AI with the expertise of experienced travel agents.
By streamlining trip planning and booking, BizTrip AI helps reduce off-channel spending and saves valuable time. Unlike a chatbot layered on top of a traditional search tool, BizTrip was built with AI and manages the entire travel journey, from request to reservation. When a trip requires additional support, a Cain Travel agent is ready to step in.
1. Just say it
Describe your trip and hit book. No long forms, no menus.
2. AI does the work
Every option searched, your policy applied before anything is shown, the best few back in seconds.
3. Confirm in one tap
Flight, hotel, and ground transport booked, paid, and on your calendar.
4. Human support readily available
Should travel changes or disruptions require extra assistance, experienced Cain travel agents are available to help 24/7.
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