Hotels & Destinations
Rely on our expertise to find the perfect combination of locale and hotel based on your desired level of service, amenities, value, and authenticity. Our team can also provide helpful insights and consultation for the best activities and experiences in that region. Once we discover your vision, our team handles the research, cost negotiations, reservation booking, and beyond – so you can focus on enjoying your vacation.
Custom Experiences
A travel journey tailor-made to exceed your expectations and designed exclusively for you. When working with Cain Travel, your travel agent helps you build a complete itinerary based on your vision and interests. Our team is well-traveled and ready to provide recommendations for the best experiences available at your destination.
Additional Services
When partnering with a Cain Travel agent, you have access to an expert in uncovering the best deals and experiences for any trip. Whether you’re trying to find great airfare, hotels, ground transportation, or other reservations, we are here to make the most of your budget and your time. Let’s start planning your dream vacation.
Frequently Asked Leisure Questions
Using a travel agent offers invaluable benefits that go far beyond booking flights and hotels. Our agents save you hours of research and planning by handling every detail, especially for complex, multi-city, or long-haul itineraries. With insider knowledge, industry connections, and access to exclusive rates and perks, we can often save you money and enhance your overall travel experience. Whether you’re navigating visa requirements, coordinating group travel, or have special requests or accessibility needs, we ensure nothing is overlooked. Plus, you gain a dedicated expert and advocate who’s available to assist if plans change or issues arise, offering peace of mind and personalized service every step of the way.
Yes, we are able to find the best value for your trip by pricing out multiple vendors to determine who offers the most competitive rates. While our prices may or may not be lower than what you see online, they often come with better perks and inclusions that online deals don’t offer, making it more cost-effective. Plus, we handle all the planning and provide support every step of the way – right up until you arrive home.
It’s best to start planning your trip as soon as you have a clear idea of what you want to do. However, if your trip is more than a year away, it may be too early to book, though cruises are an exception, as they can often be reserved well over a year in advance. For the best pricing and availability, the ideal booking window is typically six to ten months before travel. Last-minute bookings are possible, but availability can be limited, prices are often higher, and a short-notice fee may be charged. Depending on the complexity of your trip, planning may take anywhere from a few days to a few weeks.
To ensure we provide the highest level of service and expertise, we do charge planning fees for our leisure travel services. These fees allow us to dedicate the time and attention each trip deserves, provide personalized recommendations, and leverage our professional resources and relationships to enhance your travel experience.
- Airline Ticketing Fee (per person): $35-$40 for domestic tickets; $45-$55 for international tickets. This covers the time and expertise involved in researching flight options, managing bookings, monitoring schedule changes, and providing support before and during your trip.
- Custom Itinerary Planning Fee: minimum $250. This includes comprehensive trip planning tailored to your preferences, from accommodations and transportation to experiences, tours, and logistical coordination. These custom itineraries require significant time, research, and industry insight to ensure every detail is thoughtfully curated. Depending on the scope and depth of planning, this fee may be applied toward your travel.
- Short Notice Fee for Custom Itineraries: An additional $100 fee may apply for trips requiring turnaround within a short timeframe (typically less than four weeks), as these often require expedited work and adjustments to existing planning schedules.
- Additional fees may apply depending on your travel plans and tour itineraries.
- Depending on the package and itinerary booked, fees may be waived
Perks vary by hotel, but we may be able to offer added benefits such as complimentary breakfast, room upgrades, early check-in, hotel bar vouchers, and more. Many Virtuoso hotels, in particular, include these kinds of exclusive amenities.
Yes, we’re usually able to match online prices, but it depends on the specific vendor and offer. While online pricing can sometimes be lower, many of our vendors are willing to match those rates if the offer is truly equivalent, including the same components, room categories, and other details. That said, online deals often reflect bare-bones pricing that may not include the same level of service or flexibility.
We are unable to book travel using loyalty points, but you can earn airline and hotel loyalty points when booking through Cain. We can add your frequent flyer number, loyalty program number, etc., to your bookings and reservations.
Trip cancellation policies can vary widely depending on the specific vendor, so we’ll review the details with you at the time of booking. Cancellation insurance is always recommended, especially for nonrefundable trip components, as cancellation penalties typically come from the travel vendor rather than Cain. Any ticketing or customization fees, such as the $250 custom vacation fee, are nonrefundable. Each vacation is unique, and we’ll provide guidance based on the specific circumstances of your trip.