Rodney Saunders
Online Support Manager
As the Online Support Manager, Rodney leads the Online Technical Support team, ensuring seamless support for customers, account management, and agents.
Rodney started his career in the travel industry as an agent in 1987. After moving to Colorado in 1992, he continued working as an agent at an agency in Boulder before joining Cain Travel in September 1997. At Cain Travel, Rodney started as an agent while also assisting with various behind-the-scenes programs and processes used by fellow agents.
In 2000, Rodney transitioned into a full-time IT role, where he focused on online booking tools, desktop support, networking, online reporting, and system builds. By 2009, he shifted his focus entirely to managing and implementing our online booking tools and our proprietary online profile program.
Outside of work, Rodney is an avid snowboarder – going on 38+ seasons! He also enjoys golfing, cheering for the Colorado Avalanche, playing ice hockey, cruising around town on his single-speed bike, and spending time with friends and family.
The Cain Service Approach
Unique to Cain is the experience and cohesiveness of our Leadership Team. These individuals worked closely together to bring our customers and employees stability, consistency, accountability, and superior industry expertise.
Award Winning Culture
Our Leadership Team is dedicated to fostering a stable and thriving environment for our employees. As testament, Cain Travel is regularly recognized as a ‘Top Colorado Workplace’ based on employee workplace satisfaction.
Thought Leaders
Members of Cain’s Leadership Team are frequently invited by leading industry vendors to participate in and serve on various boards and panels.
Entrepreneurial Spirit
With multiple proprietary platforms and services deployed, conceptualizing, developing, and implementing new offerings and technologies to support customer travel programs and enhancing user experience is an ongoing focus of Cain’s Leadership Team.
Unobstructed Vision
Cain’s Leadership Team remains steadfastly committed to delivering a leading Travel Management solution that drives efficiencies and savings for travel programs while providing consistent, reliable, and valued service to our customers.