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Los Cabos
Incentive Trip

At A Glance

80
Attendees
Days
Activities
Curated Gifts

Program Introduction

The client wanted a high-touch program that offered a variety of activities while also allowing time for a company meeting. The curated “Family Reunion” theme needed to be woven throughout the program, making each moment feel personalized and memorable. The program required exceptional attention to detail in both logistics and creativity.

Program
Itinerary

Execution

Logistics & Events

Arrivals

Cain Travel arranged and coordinated flights for all attendees, providing them with itineraries well in advance. Upon arrival in Los Cabos, transportation was arranged to take attendees to the hotel, where they were greeted by the Cain Meetings & Events (CME) staff. At registration, they received final itineraries and a personalized recipe book, setting the tone for the “Family Reunion” theme.

Meeting

Per the client’s request, CME organized a morning meeting for the agents in the hotel ballroom. This gathering provided an opportunity for attendees to reconnect and discuss key business objectives. Additionally, Cain arranged for a guest speaker to fly in and present on AI and security.

Activities

Cain worked with their local Destination Management Company (DMC) to source and contract a wide range of activities for attendees to experience the best of Los Cabos. Attendees pre-registered for two activities of their choice and the Cain team handled everything from there, including contracts, waivers, gifts/prizes, transportation, and supplies. The activities available included zip-lining, horse-back riding, a Family Feud-style culinary competition, ATV rides, a paint and sip with a local artist, spa appointments, a catamaran snorkel tour, and a golf tournament with two professional golfers.

Case Study – Los Cabos Incentive Trip – 2024

Welcome Dinner

The welcome dinner began as attendees gathered for a cocktail hour beneath the hotel’s iconic orange tree. Guests enjoyed drinks & appetizers, a live mariachi band, and a tequila tasting. The evening continued at the beach with a local market and a plated dinner. CME curated a selection of locally crafted goods, which attendees could choose from at no personal cost. Guests dined with the sound of the ocean as their backdrop, and the night ended with a beach bonfire, where everyone indulged in s’mores.

Case Study – Los Cabos Incentive Trip – 2024

Offsite Dinner

The second dinner took place at Monte Cardon, a stunning farm-to-table restaurant perched on a hilltop. The night started with a sunset cocktail hour, accompanied by tarot card readers and live guitar music. As night fell and stars lit the sky, guests enjoyed a family-style plated dinner while an astronomer guided their stargazing. As a memorable touch, each guest received a personalized plaque featuring the night sky from their own special date. The entire evening allowed everyone to embrace the natural beauty of Mexico together.

Case Study – Los Cabos Incentive Trip – 2024

Farewell Dinner

On the final night, attendees gathered on the hotel rooftop for a Día de los Muertos (Day of the Dead) themed celebration, an unforgettable evening that perfectly captured the “Family Reunion” program theme. From the moment guests arrived, they were awed by the flower-lined walkway and Altar de Muertos adorned with photos of their families. A storyteller was present to share the cultural significance of the holiday, while skull dancers and a live band set the tone for the evening. After dinner was served, the night concluded with a spectacular fireworks show.

Testimonial

“Many special touches were made to make it a memorable experience.  The service all around was exceptional.  Whether I had a question for Cain Travel or the hotel staff, everyone was so kind, attentive, and helpful!  One rarely sees customer service like that anymore.”

Anonymous Attendee

Outcome

Cain Travel’s expertise resulted in an unforgettable experience for attendees. From seamless logistics to carefully curated, personal touches, the “Family Reunion” theme resonated throughout the event, leaving a lasting impression. The combination of unique activities, beautifully themed dinners, and high-touch services showcased Cain Travel’s ability to execute flawless, meaningful programs.